RETURN AND REFUND POLICY

Returns & Exchanges

At Paulette Home, we want you to love your purchase.

Retail Merchandise

Unused retail merchandise may be returned within 15 days of purchase for a refund to the original form of payment.

To be eligible for a return, items must:

• Be unused and in their original condition
• Include original packaging and tags (when applicable)
• Be accompanied by a receipt or proof of purchase

Refunds will be issued after the returned item has been inspected, up to 14 days.

Consignment Items

All consignment merchandise is final sale.

Because consignment items are one-of-a-kind and sold on behalf of individual consignors, they cannot be returned, exchanged, or refunded.

Damaged or Incorrect Items

If you receive a damaged item or believe you received the wrong item, please contact us within 3 days of delivery at help@paulettehome.com with a minimum of 2 photos so we can assist you.

Return Shipping

Customers are responsible for return shipping costs unless the return is the result of our error or the item arrived damaged.

Questions

If you have any questions regarding a return, please contact us:

Paulette Home
📧 help@paulettehome.com